Privacy Policy

1. Introduction

Argent Tide ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our investment consulting services or visit our website.

By engaging our services or using our website, you agree to the collection and use of information in accordance with this policy. If you have questions or concerns about our privacy practices, please contact us at [email protected].

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Business information and investment objectives
• Financial information relevant to consulting services
• Communication preferences and correspondence with us
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• Browser type and version
• Operating system and device information
• IP address and location data
• Pages visited and time spent on our website
• Referring website addresses

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please refer to our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and managing our investment consulting services
• Communicating with you about your inquiries and service engagements
• Preparing analysis and documentation for your consideration
• Improving our website and services
• Sending relevant information about our services (with your consent)
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and unauthorized activities
• Analyzing website usage to enhance user experience

We process your personal data based on the following legal grounds:

• Your consent for specific processing activities
• Performance of a contract when providing consulting services
• Compliance with legal obligations
• Our legitimate business interests, provided they do not override your rights

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

4.1 Service Providers

We engage third-party service providers who assist with business operations, such as email communication services, website hosting, and data analytics. These providers have access to personal information only as necessary to perform their functions and are obligated to maintain confidentiality.

4.2 Professional Networks

With your explicit consent, we may share relevant information with legal, accounting, or other professional advisors as necessary to support your consulting engagement.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security updates
• Access controls limiting data access to authorized personnel
• Regular security assessments and monitoring
• Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

• Active client engagement data: Duration of engagement plus seven years
• Inquiry and consultation records: Three years from last contact
• Website analytics data: Twenty-four months
• Marketing communications: Until consent is withdrawn

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data and obtain a copy
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal information in certain circumstances
• Restriction: Request limitation of processing in specific situations
• Data Portability: Receive your data in a structured, commonly used format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing activities at any time
• Lodge Complaint: File a complaint with a data protection authority

To exercise these rights, please contact us at [email protected]. We will respond to your request within thirty days.

8. International Data Transfers

Our operations are based in Taiwan. If you are located outside Taiwan, please be aware that information we collect may be transferred to and processed in Taiwan or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under eighteen years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: